Privacy Policy

Stella’s Closet

1. General Information

We are pleased that you are visiting our website and appreciate your interest in Stella’s Closet. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website. Personal data refers to any information that can be used to identify you as an individual.

The data controller responsible for processing personal data under the General Data Protection Regulation (GDPR) is:

Stella’s Closet
Email: info@stellas-closet.com

2. Data Security

For security purposes and to protect the transmission of confidential content, our website uses SSL or TLS encryption. You can recognize an encrypted connection by “https://” in the browser address bar and the lock symbol.

We do not use automated decision-making or profiling that produces legal effects or significantly affects you within the meaning of Article 22 GDPR.

3. Data Collection When Visiting Our Website

When you visit our website for informational purposes only, we collect only the data that your browser automatically transmits to our server. This information is technically necessary to display the website correctly and includes:

Visited website pages

Date and time of access

Data volume transferred

Referring URL

Browser type and version

Operating system

IP address (anonymized where possible)

This data is processed based on our legitimate interest in ensuring the stability and functionality of the website in accordance with Article 6(1)(f) GDPR. The data is not shared with third parties unless there is evidence of unlawful use.

4. Cookies

Our website uses cookies to improve usability and enable certain features. Cookies are small text files stored on your device.

Session cookies are deleted automatically when you close your browser.

Persistent cookies remain on your device for a defined period to recognize your browser on future visits.

Cookies may process information such as browser data, location data, and IP addresses. Where cookies process personal data, this is done either for contract performance (Article 6(1)(b) GDPR) or based on our legitimate interest in optimizing our website (Article 6(1)(f) GDPR).

You can manage or disable cookies via your browser settings. Please note that disabling cookies may limit website functionality.

When you first visit our website, you will be asked for consent to use non-essential cookies via a cookie banner. You can modify your preferences at any time.

5. Contacting Us

If you contact us via email or a contact form, we collect personal data solely to process your inquiry. The legal basis for this processing is Article 6(1)(f) GDPR. If your inquiry relates to a contract, Article 6(1)(b) GDPR also applies.

Your data will be deleted once your request has been fully processed, provided no statutory retention requirements apply.

6. Customer Accounts and Contract Processing

When you create a customer account or place an order, we collect personal data necessary for contract execution in accordance with Article 6(1)(b) GDPR.

You may request deletion of your customer account at any time. After contract completion or account deletion, your data will be stored only as required by legal retention obligations and then deleted.

7. Email Marketing
7.1 Newsletter Subscription

If you subscribe to our newsletter, we will send you information about products and offers. Registration follows a double opt-in procedure. The legal basis for processing is your consent under Article 6(1)(a) GDPR.

You may unsubscribe at any time using the link in the newsletter or by contacting us. After unsubscribing, your email address will be deleted unless further use is legally permitted.

7.2 Newsletter for Existing Customers

If you have purchased from us and provided your email address, we may send you offers for similar products based on our legitimate interest in direct marketing under Article 6(1)(f) GDPR. You can object to this use at any time.

8. Order Processing and Payment Providers

We share personal data with shipping providers and payment service providers only to the extent necessary for order fulfillment under Article 6(1)(b) GDPR.

Payment Providers

PayPal
Payment data may be transferred to PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, for payment processing. PayPal may conduct credit checks where legally permitted.

SOFORT (Klarna Group)
Payments via SOFORT are processed by SOFORT GmbH, Germany, as part of the Klarna Group.

Each provider processes data in accordance with its own privacy policy.

9. Review Requests

With your explicit consent, we may send a one-time email requesting a review of your purchase. You may withdraw your consent at any time.

10. Social Media Plugins

Our website uses social media plugins from Facebook, Instagram, and other platforms via privacy-friendly Shariff solutions. These plugins are embedded as links and do not automatically transmit data to third-party servers unless clicked.

Data processing by social networks occurs in accordance with their respective privacy policies.

11. Online Advertising and Analytics

We use online marketing and analytics tools such as:

Google Analytics (with IP anonymization)

Google Ads & Remarketing

Facebook Pixel

These tools help us analyze website usage and improve marketing. Data processing is based on consent (Article 6(1)(a) GDPR) or legitimate interest (Article 6(1)(f) GDPR). You may opt out at any time via browser settings or provider tools.

12. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)

Right to rectification (Art. 16 GDPR)

Right to erasure (Art. 17 GDPR)

Right to restriction of processing (Art. 18 GDPR)

Right to data portability (Art. 20 GDPR)

Right to withdraw consent (Art. 7(3) GDPR)

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Right to Object

You may object at any time to the processing of your personal data for direct marketing or based on legitimate interests.

13. Data Retention

Personal data is stored only for as long as required by law or necessary to fulfill contractual obligations. Once retention periods expire, data is securely deleted.

14. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

info@stellas-closet.com